Project/Program
Management
- Application Development
- Application Management
- Application Transition from development to in-house or
outsourced application management team
- Outsourcing initiative planning and implementation
IT Organizational Design/Evaluation
- People, roles, and organizational structure
- Operational process design, development and implementation
- Tool evaluation, selection and implementation
- Service Level Metrics/Agreements requirements and reporting
definition and implementation
Technical/User/Other
Writing
-
Technical and user documentation
-
Requests for Information or Proposal
-
Proposal writing for software, hardware
and services
-
Training (productivity software and in house systems)
-
Training manuals and materials, development
and maintenance
-
Training delivery:
- one on one
- small groups
- classrooms
- executives/management
- online
Product/Software
Evaluation, Selection and Implementation Planning
- Detailed Requirements Definition
- Product/Software Research
- Product/Software Evaluation
- Business Case Definition
- Implementation Planning
-
Web Design, Development, Implementation and Hosting
- New websites:
- Needs analysis/detailed requirements definition
- Design, programming, testing and implementation
- Hosting arrangements
- Existing Websites
- Troubleshooting
- Maintenance
- Website Enhancements and upgrades
- Upgrade Support
|